In the event where you have any complaint, please download and complete below form and send it by any of the following:

• Hand delivery to Watani Financial Brokerage Company, Sharq, Shuhada Street, Block 7, Plot 6, NBK Tower, Floor 34
• Mail at the following address: Watani Financial Brokerage Company, P. O. Box 21350 Safat 13074, Kuwait
• Email at the following email address: complaints@watani-wasata.com​

For inquiries regarding customer complaints, please call: +965 2259 4945

Kindly note that the complaint will be responded to within one month from the date of receipt.

​​​​​​​​Download the complaint form here.